I’ve had a folder set shared across all my various Macs and IOS devices for ages, and I’ve had another folder shared with some colleagues for months – all working perfectly, with file updates from any of us turning up for everyone else. A few months ago, I started using Dropbox with a new group of people I’m working with, and to facilitate that process, we set up a new Dropbox folder and shared it around. ) Fast forward to today, when I was setting up Dropbox on a new computer under a new account here at my office, and I managed to accidentally create the same issue – the new account wasn’t seeing updates to a shared folder that a number of us are otherwise using fine (and have been for months). In the hope of saving others the same grief, I’ve written down, here, what I’ve learned today. The crux of the confusion is one, little, word: outcomes that it can deliver. The other offers a single snapshot copy of the original, with no future updates in either direction.
But I had a real problem with it – sharing a folder with a new work group lately just wouldn’t work. Nothing looked wrong, but updates to the original files we’d shared around never appeared. I know this works for my other folders, so why isn’t this new folder, that another member of my team created and shared, working for me (or the rest of our workgroup?
Do not try to open the database directly from Drop Box (if you have moved the database to Drop Box using EPIM).
It is clearly written in the text file in the folder: "This folder is used by Essential PIM software installed on one of your computers. Please do not edit this folder or its content to ensure Essential PIM's fault-free work with Drop Box.
To move your database from Drop Box, please start Essential PIM and use Tools- Drop Box menu." As for the problem: if you have moved your file to Drop Box (using Tools menu).
Then you edit the database, close it - EPIM shows it uploads it, right?
At least, thats what we we had done, but it just didn’t work. All the new files then turned up in a fresh copy of the folder with a different version number. What I’ve learned is that Dropbox is working fine, but some aspects of the Dropbox user interface, specifically some confusing terminology, makes it easy to think you’re doing it right, when you’re actually just… The distinction is determined by the person who initiates the ‘Sharing’ operation, and if they have chosen the wrong mechanism, the outcome can be different to what you expect.
We got all the original files shared around, but over the coming weeks the complaints began. Key files we needed for meetings didn’t appear for others. Your recipient gets your files, and all looks good.
But your recipient will never see any future file updates, and nothing they change will be reflected back to you.
If your intention is to collaborate within a workgroup and this happens, it can obviously be a significant source of frustration.
Since using this new ‘Dropbox’ facility after upgrading to ver.